Caldwell & Kearns, P.C.
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April 2014 Archives

Online mediation slowly picking up speed

As technology advances, processes of all types are impacted. While technology has been embraced in many industries, there are some that are slower to take advantage of what is available. For example, Online Dispute Resolution is not utilized nearly as often as most would likely assume. When it is, mediation through this method is usually text-based. While there are some instances where it works, the lack of verbal or face to face interaction can pose some challenges.  

Google agrees to mediate with Gmail users

Many individuals throughout the nation, including in the state of Pennsylvania, use the Gmail service, offered through Google, for email. In 2010, as a result of learning that Google was scanning the emails sent via Gmail for the purpose of determining how to target advertisements, multiple users of the email service filed a lawsuit against Google alleging that the action was a violation of state and federal wiretap laws. Those complainants sought class-action status.

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