Verizon workers in Pennsylvania were among a group of nearly 40,000 workers nationwide who went on strike last week amid failed negotiations to renew a new contract. The strike may be among the largest of its kind, and yet Verizon reportedly prepared well to handle it. Sources say the company trained managers and contractors to take over the work left undone by striking employees, giving it the ability to hold to a harder line in negotiations.
Arbitration, as we mentioned last time, can be an effective way for parties to resolve a dispute, but it is critical that the arbitrator handling the dispute is knowledgeable about the process and is experienced in handling disputes via arbitration. Because arbitration is a contractual agreement, parties are bound in the selection of an arbitrator based on the terms of the agreement.