While there are many situations in which mediation may be a good way to resolve a complaint, some make more sense than others. For example, employment disputes are often well served by the process. This is because unlike some disputes, the relationship between the employee and employer could continue on for some time after a resolution is reached. Accordingly it is in the best interest of all involved to amicably resolve issues.
A work related dispute that could be headed toward mediation is the labor dispute between Regional Rail workers and SEPTA. While many workers have already agreed to the wage package being offered, several hundred others have not. The holdouts could prompt a strike. Such a strike could impact many riders as approximately 126,000 individuals ride the trains operated by Regional Rail each day.
A strike by the Pennsylvania workers could ultimately lead to mediation by a presidential emergency board. Such a move would prompt all workers to return to work for the next eight months or so.
While mediation at this level is not something that most individuals or organizations will experience, it is attainable to most that are facing a dispute. Working with a neutral third-party is appealing to many because it often resolves the dispute in a short amount of time. In addition, it is usually much less expensive than other options such as going to trial. For the best result, when the process of mediation is pursued, it is important to work with individuals who have a history of successfully mediating cases.
Source: The Inquirer, “SEPTA to impose terms on Regional Rail workers; union says strike likely,” Paul Nussbaum, June 9, 2014